Social Services

When a referring hospital or family makes an inquiry about care at NEPC, the first point of contact is our Licensed Social Work team.  Prior to an admission, families are encouraged to visit our facility to answer any questions and view services first hand.  We also can offer a virtual tour. NEPC understands that families struggle with many emotions when considering any kind of separation from their child, whether it’s a hospitalization,  a long term, short term, or post hospitalization stay at our nursing facility.  Social Services will help them simplify the process by interfacing with the referring hospital, the Medical Review team, and insurance companies.

Once your resident is admitted to NEPC, social services is here to help assure the needs of your resident are met from ordering clothing and toiletries to setting up meetings. We help with the guardianship process as children turn 18. NEPC’s goal is to make the families feel welcome and encourage them to be as involved as they want to be.  There are no visiting hours, families are welcome to visit as frequently as desired. On a case-by-case basis, and dependent upon the child’s needs, there are times when families can stay with their child 24 hours/day.